BONUS
CONTENT FROM LPN2009
Deep
impact: Informatics and nursing
By Joyce Sensmeier, RN,BC, MS, CPHIMS, FHIMSS
It’s exciting to realize
that many hospitals and health systems are currently purchasing
and implementing information systems that can positively
impact patient care delivery. Currently, 56% of U.S. hospitals
have some level of electronic medical record application
installed to support care delivery.1 However,
it’s essential that nurses guide these projects to
ensure that their work is supported, not compromised.
Healthcare has been slow to
take advantage of the benefits that computerization can
bring, and most hospitals still do much of their record
keeping on paper. The technology awakening creates an opportunity
for nurse informaticists to take the lead in bridging the
gap between information technology (IT) and patient care
to move healthcare into the digital age.
Where we’re at
Nursing informatics was recently ranked by Yahoo Education
as one of the 10 Great Careers You’ve Probably Never
Heard Of.2 The American Nurses Association identified
nursing informatics as a specialty in 2001. And U.S.
News & World Report recently listed health informatics
specialists as number one in ahead-of-the-curve careers.3
While more than 8,000 nurses are practicing as nurse informaticists,
many more are needed to achieve widespread adoption of the
electronic health record (EHR).
A recent study found that the
health IT industry needs at least 40,000 additional professionals
to move toward a paperless system.4 To reach
this goal, much work is needed to educate both nurses and
faculty in informatics competencies so that technology can
be embraced as a tool in everyday practice. The TIGER (Technology
Informatics Guiding Education Reform) Initiative is making
strides to promote this education. TIGER started out as
a grassroots effort to engage all stakeholders in a common
vision of ideal EHR-enabled nursing practice, and today
more than 120 diverse organizations have joined the effort.
Hundreds of nurses have volunteered their expertise to work
on the nine collaborative TIGER teams, each focused on a
key topic and led by industry experts. The goal of the collaborative
teams is to share their findings and recommendations with
all practicing nurses and nursing students through targeted
outreach activities with summary reports to be published
this fall.5
There are many opportunities
to take advantage of technology to improve the efficiency
of nursing care. Nurses from 36 medical-surgical units recently
participated in a time and motion study to assess how nurses
spend their time. Study results showed that changes in technology,
work processes, and unit organization and design were areas
of potential improvement in the use of nurses' time and
the safe delivery of patient care.6 Proposed
improvements included creating closed-loop medication administration
systems, wireless networks, handheld and ear devices for
the delivery of patient information, and systems that track
the physical location of a medical provider. These ideas
bring forward a vision of nurses and other caregivers working
in an environment seamlessly supported by technology that’s
pervasive rather than invasive. Involving nurses in this
transformation is critical to its success.
Challenges to overcome
The opportunities may be plentiful, but challenges still
exist. Only 39% of the chief information officers (CIOs)
responding to the 19th Annual Healthcare Information and
Management Systems Society Leadership Survey identified
clinical application support as an IT staffing need.7
Another 20% specified the need for clinical informaticists,
and only one-quarter of the CIOs identified process/workflow
design as an area for staffing support. Although clinical
information systems were identified as one of the most important
applications for the next 2 years, financial support for
IT continues to be a barrier according to 26% of respondents.
Can patient care be improved
with IT? Over three-quarters of respondents to a recent
Vantage Point survey on IT and clinical workflow indicated
that quality of care would benefit as a result of the presence
of IT that assists clinicians in carrying out their day-to-day
job.8 Eighty percent of respondents noted that
nurses at their organization are involved in how technology
should be integrated into the nursing workflow. However,
nearly 40% of the respondents indicated that the technology
that’s currently available doesn't fit into workflow.8
A survey published in The New England Journal of Medicine
found that physicians who use the EHR say overwhelmingly
that such records have helped improve the quality and timeliness
of care. But fewer than one in five of the nation’s
physicians has started using such records.9 Of
the more than 2,600 physicians who participated in the survey,
82% of those using EHR said the technology improved the
quality of clinical decisions, and 86% said it helped in
avoiding medication errors.10
Where we’re headed
So how can informatics positively impact nursing practice?
The ultimate goal is to use technology to bring critical
information to the point of care to increase efficiency
and make healthcare safer and more effective.11
This goal requires implementation of an interconnected EHR
system across hospitals, healthcare systems, and regions.
The need for interoperability exists across all settings
of care, including ambulatory care, and ultimately reaching
into the home.
Nurses are working as leaders
in several national initiatives to lay the groundwork for
this nationwide health information network using standardization
and technical specifications. The Healthcare Information
Technology Standards Panel is selecting standards and developing
interoperability specifications based on priority use cases
and promoting the adoption of these standards.12
The Certification Commission for Healthcare Information
Technology is developing criteria for interoperability and
certifying EHR systems.13 More specifically,
IT solutions such as bar-code systems for medication management
are being used by healthcare providers to reduce the risk
of error. Results of a study published in the journal Pediatrics
showed that medical errors harm one out of 15 children who
are hospitalized. Aggressive measures, including technology-based
solutions such as closed-loop medication administration,
are needed to combat this shocking statistic.14
The National League for Nursing
(NLN) recently published a position statement calling on
faculty, deans, and administrators to require that all nursing
students graduate with knowledge and skills in each of three
critical areas: computer literacy, information literacy,
and informatics. One impetus for this statement was a 2006
NLN survey, which revealed that only 60% of nursing programs
had a computer literacy requirement and 40% had an information
literacy requirement. Less than 60% of survey respondents
said that informatics was integrated into the curriculum
and experience with information systems was provided during
clinical experiences.15
Given the shortage of trained,
experienced informatics nurses and the limited number of
schools that include informatics competencies in their curriculum,
how can we better embrace technology to improve nursing
practice?
- Seek nursing input. Nurses
should be involved in every IT decision that impacts their
workflow. IT champions should be recruited from nursing
staff members to act as a resource and model for colleagues
during system implementations. Organizations should engage
nurse informaticists to be leaders for the design, selection,
and implementation of information systems that impact
patient care.
- Invest in training. Nurses
need consistent training to feel comfortable with the
use of IT in their everyday practice. Onsite trainers
are needed who can be an available resource to reassure
nurses that patient care won't be compromised by the intrusion
of a new system. Chief nursing officers should pursue
continuing education in informatics competencies and partner
with their nurse informaticist colleagues to lead IT-based
projects. Nurse educators should embrace informatics competencies
and ensure that they're incorporated into curricula.
- Promote IT excellence.
Look to other organizations that have achieved improved
outcomes through the use of technology. Learn from nurses
at organizations that have achieved awards of excellence
like the Davies Award to better understand how they successfully
moved from paper-based systems to electronic processes.16
Keep in mind that IT should enable quality improvement
by capturing data as a byproduct of the care process,
and leverage every opportunity to do so.
- Build toward an EHR. Consider
selecting systems in a staged approach so that you can
build the foundation for a fully paperless EHR.17
Start with the basics, including ancillary systems such
as laboratory, radiology, and pharmacy. Build a clinical
data repository that can collect data from such systems
and subsequently provide it at the point of care. Add
clinical documentation and clinical decision support to
elicit information from data that can further enhance
nursing knowledge. After these foundational systems are
in place, add computer-based order entry and closed-loop
medication administration to better address quality and
safety issues. By using a staged approach you'll be well
positioned for success to achieve IT-enabled clinical
transformation.
References
1. Garets D, Davis M. Electronic medical records vs. electronic
health records: Yes, there is a difference. HIMSS Analytics
White Paper. Available at: http://www.himssanalytics.org/docs/WP_EMR_EHR.pdf.
2. Santina J. 10 great careers you've probably never heard
of. Yahoo Education. Available at: http://education.yahoo.net/degrees/articles/featured_10_great_careers_you_never_heard.html.
3. Nemko M. Ahead of the curve: Health informatics specialist.
U.S. News & World Report. December 19, 2007.
Available at: http://www.usnews.com/articles/business/best-careers/2007/12/19/ahead-of-the-curve-health-informatics-specialist.html.
4. iHealthBeat. Hazy definitions for health informatics
field compound issues in work force development. Available
at: http://www.ihealthbeat.org/Special-Reports.aspx?start=31.
5. The TIGER Initiative. TIGER Initiative: An update. Available
at: https://www.tigersummit.com.
6. Hendrich A, Chow M, Skierczynski BA, Lu Z. A 36-hospital
time and motion study: How do medical-surgical nurses spend
their time? The Permanente Journal. 2008;12(3):25–34.
7. Healthcare Information and Management Systems Society.
19th Annual 2008 HIMSS Leadership Survey. Available at:
http://www.himss.org/2008Survey/DOCS/19thAnnualLeadershipSurveyFINAL.pdf.
8. Healthcare Information and Management Systems Society.
HIMSS Vantage Point. IT & clinical workflow. Available
at: http://www.himss.org/content/files/vantagepoint/pdf/VantagePoint_200802.pdf.
9. Lohr S. Most doctors aren't using electronic health records.
The New York Times. June 19, 2008 Available at: http://www.nytimes.com/2008/06/19/technology/19patient.html.
10. Blumenthal D, DesRoches C, Donelan K, et al. Health
information technology in the United States, 2008: Where
we stand. Available at: http://www.rwjf.org/qualityequality/product.jsp?id=31831.
11. National Quality Forum. Wired for quality: The intersection
of health IT and healthcare quality. Available at: http://www.qualityforum.org/news/Issuebriefsandnewsletters/ibhitMar08.pdf.
12. Healthcare Information Technology Standards Panel. Quality
Interoperability Specification. Available at: http://www.hitsp.org
.
13. Certification Commission for Healthcare Information
Technology. New CCHIT Certified 08 Materials. Available
at: http://www.cchit.org.
14. Monegain B. Medical errors threaten one in 15 hospitalized
children. Healthcare IT News. April 7, 2008.
15. National League for Nursing. Position statement. Preparing
the next generation of nurses to practice in a technology-rich
environment: An informatics agenda. Available at: http://www.nln.org/aboutnln/PositionStatements/informatics_052808.pdf.
16. Healthcare Information and Management Systems Society.
HIMSS Davies Awards program: What's new? Available at: http://www.himss.org/ASP/daviesAward.asp.
17. Information and Management Systems Society. HIMSS Analytics.
EMR adoption model. Available at: http://www.himssanalytics.org/hc_providers/emr_adoption.asp.
Source: Men in Nursing.
May 2009.
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