Authors

  1. Gonzalez, Judith F. Zedreck DNP, RN, BC-NEA
  2. Wolf, Gail PhD, RN, FAAN
  3. Dudjak, Linda PhD, RN
  4. Jordan, Bernadette PhD, CRNP

Abstract

Organizational transition presents substantial risk to maintaining quality outcomes. The leadership style and culture present during periods of change and transition empower the frontline staff to react quickly and identify opportunities. The culture of Magnet develops the skill set that enables staff to be leaders in problem solving and identifying creative care delivery approaches. Objectives of this study were to analyze the impact of organizational transition on patient and staff satisfaction, quality, and safety in a Magnet-designated hospital and determine key factors contributing to these outcomes.