Authors

  1. Radwin, Laurel E. PhD, RN
  2. Castonguay, Denise BSN, RN
  3. Keenan, Carolyn B. MSN, RN
  4. Hermann, Cherice BSN, RN, OCN

Abstract

For many patients, high-quality, patient-centered, and cost-effective health care requires coordination among multiple clinicians and settings. Ensuring optimal care coordination requires a clear understanding of how clinician activities and continuity during transitions affect patient-centeredness and quality outcomes. This article describes an expanded theoretical framework to better understand care coordination. The framework provides clear articulation of concepts. Examples are provided of ways to measure the concepts.