Keywords

environmental scanning, leadership, organization and administration, planning techniques, strategic planning

 

Authors

  1. Layman, Elizabeth J. PhD, RHIA, CCS, FAHIMA
  2. Bamberg, Richard PhD, MT(ASCP)SH, CLD, CHES

Abstract

Health care managers and supervisors work in an environment of major changes and ongoing turbulence. Basic terms and strategic approaches are described to enable managers and supervisors to better understand the process of environmental scanning in the turbulent health care environment. Drawing from multiple disciplines, the information allows health care managers and supervisors to improve their skills as environmental scanners as they develop and implement strategic plans in this environment.