Keywords

decision making, decision theory, health services administration

 

Authors

  1. Layman, Elizabeth J. PhD, RHIA, CCS, FAHIMA

Abstract

Health care managers and supervisors make decisions throughout the day. Often, they use the common steps of decision making. This article describes common decision theories that underpin the steps. The article includes specific examples of applications of the theories and a glossary of terms. Experienced and novice health care managers and supervisors can improve their decision making by matching concepts from the decision theories to their problems.