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Source:

Clinical Nurse Specialist: The Journal for Advanced Nursing Practice

February 2013, Volume 27 Number 1 , p 19 - 25

Author

  • Kimberly Radtke MS, RN, APNP, ACNS-BC, CCRN

Abstract

Implications:This process was instituted organization-wide. Reaching the goal of 90% satisfaction in the area of patient perceptions of nursing communication is the overall goal of this program.

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