Authors

  1. Willis, Reda MS, RN, CNS-BC, CCRN
  2. Krichten, Amy BSN, RN, CEN
  3. Eldredge, Kelli MSN, RN, CCRN
  4. Carney, Daniel MD, PhD

Abstract

Partnering with patients and families through a Patient and Family Advisory Council (PFAC) provides the opportunities to improve health care quality and safety. PFAC is a well-defined group of patients, families, and staff members who meet on a regular basis to ensure that patient's experiences, points of view, and recommendations are identified and shared with the organization. In fall 2010, at our level 1 trauma center, Trauma Services collaborated with the trauma nursing staff to formulate our first trauma-related PFAC.