Authors

  1. Gaines-Dillard, Nancy DNP, MSN, APRN-BC

Abstract

Telephone follow-up (TFU) is a good tool for providing transfer of health education, dealing with symptomatic concerns, early recognition of potential complications, and reassuring the patient after discharge. Telephone follow-up may also decrease knowledge deficits, increase communication improving patient satisfaction and patient outcomes to include decreased emergency department visits and hospital readmissions. An advanced practice nurse-led TFU program involving 59 motorcycle trauma patients discharged to home demonstrates how effective TFU can improve patient satisfaction in motorcycle trauma.