Authors

  1. Simpson, Roy L. RN, C, CMAC, FNAP, FAAN
  2. Keegan, Arthur J. MBA

Abstract

Connectivity is the buzzword of the new millennium. We are connected to the Internet, to local area networks, and to paging systems and voice mailboxes. But are we forgetting the goal of emotional connectivity? Technology's impact on us has been twofold: along with increased efficiency comes an increasing sense of isolation and alienation among the workforce. Administrators can employ emotional intelligence to keep groups of people cohesive, through reduced dependence on electronic forms of communication and an understanding of the dynamics of the old-fashioned meeting.