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Source:

Nursing Management

June 2003, Volume 34 Number 6 , p 19 - 22

Author

  • Ben Murray

Abstract

Members of human resources at the Boise, Idaho-based Saint Alphonsus Regional Medical Center have developed, test-marketed, and implemented a successful model for retaining nurses. Translating a philosophy of compassion to employees via nontraditional delivery methods, the Alternative Correction Action model was born.

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