Keywords

emotional intelligence, nurse manager, staff nurse job satisfaction, staff nurse retention, turnover

 

Authors

  1. Phillips, Jacqueline

Abstract

Objective: The objective of this review is to map what is known about emotional intelligence (EI) in relation to staff job satisfaction and retention in nursing, and the tools that are used to measure EI in this context.

 

Review questions: The primary question of this review is: What is known about nurse managers' EI as it relates to staff job satisfaction and retention in nursing?

 

Sub-question 1: What tools are being used to measure nurse managers' EI and what theoretical frameworks are they based on?

 

Sub-question 2: What gaps exist in the research related to nurse managers' EI as it relates to staff job satisfaction and retention in nursing?