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Featured Articles

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  Beyond service quality: The mediating role of patient safety perceptions in the patient experience-satisfaction relationship

  Cheryl Rathert ,Douglas R. May ,Eric S. Williams

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  Implementing complex innovations: Factors influencing middle manager support

  Emmeline Chuang ,Kendra Jason ,Jennifer Craft Morgan

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  Inpatients' willingness to recommend: A multilevel analysis

  W.Dean Klinkenberg ,Sarah Boslaugh ,Brian M. Waterman ,Koichiro Otani ,Joe M. Inguanzo ,Jan Carolus Gnida ,Wm.Claiborne Dunagan

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  Network formation, governance, and evolution in public health: The North American Quitline Consortium case

  Keith G. Provan ,Jonathan E. Beagles ,Scott J. Leischow

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  To make or buy patient safety solutions: A resource dependence and transaction cost economics perspective

  Naleef Fareed ,Stephen S. Mick

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  Transformational leadership and workplace injury and absenteeism: Analysis of a National Nursing Assistant Survey

  Doohee Lee ,Alberto Coustasse ,Andrew Sikula

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  Understanding hospital performance: The role of network ties and patterns of competition

  Daniele Mascia ,Fausto Di Vincenzo