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Featured Articles

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  Aligning Internal Organizational Factors With a Service Excellence Mission An Exploratory Investigation in Health Care

  Robert C. Ford ,Stephen A. Sivo ,Myron D. Fottler ,Duncan Dickson ,Kenneth Bradley ,Lee Johnson

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  Analyzing Administrative Costs in Hospitals

  Niccie L. McKay ,Christy Harris Lemak

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  Antecedents of Clinical Information Technology Sophistication in Hospitals

  Mirou Jaana ,Marcia M. Ward ,Guy Paré ,Claude Sicotte

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  Benefiting from Networks by Occupying Central Positions An Empirical Study of the Taiwan Health Care Industry

  Tzu-Ju Ann Peng ,Fang-Yi Lo ,Chin-Shien Lin ,Chwo-Ming Joseph Yu

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  Can Organizational Support for Technology Influence Job Satisfaction?

  Jami L. DelliFraine ,Kathryn H. Dansky ,Jill S. Rumberger

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  Connection, Regulation, and Care Plan Innovation: A Case Study of Four Nursing Homes

  Cathleen S. Colón-Emeric ,Deborah Lekan-Rutledge ,Queen Utley-Smith ,Natalie Ammarell ,Donald Bailey ,Mary L. Piven ,Kirsten Corazzini ,Ruth A. Anderson

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  Hospital Perceived Value

  Miguel A. Moliner

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  The Hospitalist Movement in the United States: Agency and Common Agency Issues

  Eugene S. Schneller ,Kenneth R. Epstein

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  Using Foresight Methods to Anticipate Future Threats: The Case of Disease Management

  Sai Ma ,Michael Seid

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  Using Path Analysis to Examine Causal Relationships Among Balanced Scorecard Performance Indicators for General Hospitals: The Case of a Public Hospital System in Taiwan

  Ming-Chin Yang ,Yu-Chi Tung