Keywords

health behaviors, nurse consultants, primary medical care, quality improvement

 

Authors

  1. Holtrop, Jodi Summers PhD, CHES
  2. Baumann, Jeanne MSN, RN
  3. Arnold, Anita K. RN
  4. Torres, Trissa MD, MSPH

Abstract

This study used nurses as practice change consultants to help primary care medical practices improve their delivery of health behavior services to patients. Nurse consultants worked with 20 practices from 2 healthcare systems. In each practice, the nurses helped clinicians and staff to develop a practice-specific protocol so that they could identify and intervene with the health behavior of their patients. As a result of the nurse consultant intervention, health behavior delivery was improved. This article describes the specific methods and the lessons learned through this study. We encourage practices to use nurse consultants as one way of improving quality of care.