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| Caring Communications: How Technology Enhances Interpersonal Relations, Part I |
Summary: It can help improve communication, collaboration, conflict resolution in healthcare by creating a foundation of caring ...
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| Conflict Management: Assessing Educational Needs |
Summary: In today's healthcare environment, the potential for conflict among healthcare providers exists as changes are occurring at a supersonic pace. The outcomes of conflict may affect patient care and are directly related to the effectiveness of the resolution. Clinical educators and staff development educators are essential in resolution if they assess strategies that are currently being used in managing conflict and then offer more effective resolution strategies. Keywords: Conflict, ...
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| Embracing Conflict: Building a Healthy Community |
Summary: Abstract: All human dynamics include the potential for conflict. Communication processes have deeply embedded in them all the elements of essential conflict. The acknowledgment of differences across the human community is a recognition that all conflict is normative. In healthcare systems, leaders must recognize this factor as an essential part of the expression of the leadership role. Therefore, understanding conflict, applying conflict resolution strategies in the leader's role, building ...
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| Using Small-Group Instructional Diagnosis and Collaborative Conflict Resolution to Facilitate Course Changes |
Summary: Small-group instructional diagnosis and collaborative conflict resolution are techniques that were successfully employed when course changes aimed at enhancing an undergraduate nursing leadership and management course with cultural diversity perspectives caused conflict among students and faculty. In this article these skills are described in relation to a specific situation; however, they both can have wide application. The small-group process can be conducted at midterm in any course, and ...
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| An Overview of Conflict |
Summary: Conflict is found in all aspects of society and nursing is not immune. Conflict is also found in critical care units. However, conflict within the nursing profession has traditionally generated negative feelings and many nurses use avoidance as a coping mechanism. This article will provide an overview of conflict, conflict management, and conflict ...
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| A MAN'S WORLD - CAREER: The basics to managing work conflict |
Summary: How can I help them better manage conflict in a complex healthcare environment?
Some basic principles apply to any conflict resolution process. First, write out key thoughts about the situation and how your coworkers might handle the situation. Ask if these thoughts are rational and if they paint an objective view of the situation that's free from emotion. Second, outline the conversation that you'll have with coworkers. Third, designate a scheduled time ...
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| Essentials for Effective Communication in Oncology Nursing: Assertiveness, Conflict Management,
Delegation, and Motivation |
Summary: The ability to communicate effectively with a multidisciplinary team in an assertive manner to resolve conflict, motivate others, and delegate tasks is a prerequisite skill to promote a harmonious work environment. Acquisition of this skill is often a combination of inherent attributes and learned experiences. This article describes a program on assertiveness, conflict resolution, motivation of others, and delegation. Nurses are encouraged to seek expertise from other departments (e.g., Human ...
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| A Health Promotion Practicum Targeting the College-Age Population |
Summary: Senior and sophomore baccalaureate nursing students at the University of Kentucky developed a health promotion exposition that targeted college students. This experience gave senior students the opportunity to practice leadership and management skills, such as planning, organizing, collaborating, delegating, evaluating, and time management and conflict resolution. Sophomore students developed teaching abilities, practiced assessment and communication techniques, and increased their knowledge ...
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| Caring Communications: How Technology Enhances Interpersonal Relations, Part II |
Summary: Part I of this 2-part series about technologyʼs role in interpersonal communications examined how humans interact; proposed a caring theory of communication, collaboration, and conflict resolution; and delineated ways that technology—in general—supports this carative model of interpersonal relations. Part II will examine the barriers to adoption of carative technologies, describe the core capabilities required to overcome them, and discuss specific technologies that can support ...
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| Conflict Management Training and Nurse-Physician Collaborative Behaviors |
Summary: Collaboration between nurses and physicians continues to be elusive although it is a desirable goal for most in health care. This study used a quasi-experimental design to evaluate the outcomes of a conflict resolution (management) training program on nurses' perception of their collaboration with the physicians with whom they work. Results showed no differences between the experimental and control groups following the intervention. Individual readiness and evaluation of the antecedents of ...
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