JCAHO says: Watch your p's and q's

March 2004 
Volume 34  Number 3
Pages 55 - 55
  PDF Version Available!


  • Banning abbreviations

  • Reading back verbal orders

  • New knowledge


  • Graphics

  • Table. Abbreviations...

  • GOAL 2 OF THE 2004 National Patient Safety Goals from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), aimed to reduce communication errors, requires each facility to ban certain abbreviations and follow strict guidelines for verbal orders and reports. Here are the highlights.

    Banning abbreviations

    Each health care facility must develop and adhere to a Do Not Use list of abbreviations, acronyms, and symbols. The list must include those banned by JCAHO ( Abbreviations to Avoid ) and by April 1, 2004, at least three more added by the facility. These abbreviations must be prohibited on all clinical documentation. The only exception will be the use of trailing zeros (such as “9.0 mg/dl”), which is acceptable ...

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