ADVICE, P.R.N.: Tough talk

April 2005 
Volume 35  Number 4
Pages 14 - 14
  PDF Version Available!

© 2005 Lippincott Williams & Wilkins, Inc. Volume 35(4)             April 2005             p 14 Tough talk [ADVICE, P.R.N.: COMMUNICATION]

A nurse I work with, “Carol,” prides herself on speaking frankly with her patients. She means well, but sometimes her comments sound harsh. For example, she told one patient with heart failure that his wife was in denial about his condition and that he should “set her straight” about his poor prognosis so she could plan for her future. This patient, who's still in fairly good health, later told me he didn't appreciate being told how to talk to his own wife .

I like Carol and respect her values, but I don't think comments like these help patients or families communicate better. Any advice? —N.R., ALBERTA

You're right to be concerned when a colleague's good intentions go awry. Help Carol understand that how ...

Purchase Now !

To purchase this item, follow the instructions below. If you’re not already logged in, be sure to enter your login information below to ensure that your item is saved to your File Drawer after you purchase it.

Not a member? Join now for Free!

1) If you're not already logged in, enter your information below to save this item in your File Drawer for future viewing.

User name:


Forgot your user name or password?
2)  If you have a coupon or promotional code, enter it
here.(If not, just click Continue.

Digital Coupon: (optional)

3)  Click Continue to go to the next screen, where
you'll enter your payment details.

Featured Jobs

Benefits of Membership

FREE E-Newsletters
Sign up for our free enewsletters to stay up-to-date in your area of practice - or take a look at an archive of prior issues

Join our CESaver program to earn up to 100 contact hours for only $34.95
Register Now

Explore a world of online resources

Become a Member