Smart Management: Creating a culture of civility: Challenges and recommendations
Judith “Ski Lower CCRN, CNRN, MSN

$3.95 		OR Nurse 2013
May 2008 
Volume 2  Number 5
Pages 10 - 12
 
  PDF Version Available!

ABSTRACT

Lower, Judith “Ski CCRN, CNRN, MSN”

Issue: Volume 2(5), May 2008, p 10–12 Publication Type: [Department: Smart Management] Publisher: © 2008 Lippincott Williams & Wilkins, Inc. Institution(s): Judith “Ski” Lower is a former nurse manager in the Neuro Critical Care Unit, Johns Hopkins Hospital, Baltimore, Md.

Civility can be defined as behavior that contributes to mutual respect, effective communication, and team collaboration. These criteria are supported by healthy work environment advocates such as the American Association of Critical Care Nurses and the Joint Commission. The American Nurses Association (ANA) Bill of Rights for Nurses contains two statements that support civility in the workplace: Nurses have a right to freely and openly advocate for themselves and their patients without fear of retribution, and nurses have ...

Purchase Now !

To purchase this item, follow the instructions below. If you’re not already logged in, be sure to enter your login information below to ensure that your item is saved to your File Drawer after you purchase it.

Not a member? Join now for Free!


Cost:$3.95
1) If you're not already logged in, enter your information below to save this item in your File Drawer for future viewing.

User name:


Password


Forgot your user name or password? 		2)  If you have a coupon or promotional code, enter it
here.(If not, just click Continue.


Digital Coupon: (optional)

3)  Click Continue to go to the next screen, where
you'll enter your payment details.




Featured Jobs



Benefits of Membership

FREE E-Newsletters
Sign up for our free enewsletters to stay up-to-date in your area of practice - or take a look at an archive of prior issues

CESaver
Join our CESaver program to earn up to 100 contact hours for only $34.95
Register Now

Lippincott's NursingCenter.com
Explore a world of online resources

Become a Member