Keywords

benchmarking, best practice, change, disease management, outcomes, OPTIMedicine, performance, restructure

 

Authors

  1. Royal, Nancy RN, MS, CPHQ
  2. Bueno, Maureen PhD, RN, CNAA

Abstract

In order to perform at peak efficiency and effectiveness, health care organizations must be change-adept. Increased scrutiny by consumers, payers, and regulatory agencies is but one of the drivers necessitating change. This article discusses methodologies for improving performance and promoting continued success in an academic medical center.