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Keywords

EVALUATION, REDESIGN, SURVEY

 

Authors

  1. McGregor, Roberta J. EdD, RN,C, CS

Abstract

Patient care redesign is a process of reorienting healthcare institutions to a more patient-centered process. Inova Health System, a large Northern Virginia system, recently instituted such a redesign. The System's department of education was charged with designing a curriculum to introduce the new concept to all staff. This article analyzes the results of a survey that evaluated self-reported behaviors and attitudes of staff following attendance at the mandatory classes and discusses methodological aspects of the evaluation. The approach to evaluation discussed in this article provides a practical model for staff development educators when confronted with the task of evaluating results of educational programs.

 

The Journal for Nurses in Staff Development is pleased to offer a continuing education opportunity to those who read this article and complete the application form on page 91. This continuing education offering (code number JNSD-55) will provide 1 contact hour to those who complete it appropriately (see the application form for further details).