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  1. Chewitt, Mahalia D. BSc
  2. Fallis, Wendy M. MN, RN
  3. Suski, Marion C. MEd, RN, CHE


The telephone, an effective means of communication, offers the public access to healthcare personnel for advice and support. The authors describe the development of a surgical hotline, an innovative and cost-effective method that provides a continuum of care to postsurgical patients.