Authors

  1. Vogelsmeier, Amy PhD, RN, BC-GCNS
  2. Scott-Cawiezell, Jill PhD, RN, FAAN
  3. Miller, Becky MHA, CPHQ, FACHE
  4. Griffith, Scott MS

Abstract

There are differences in perceptions of safety culture between healthcare leaders and staff. Evidence suggests that an organization's actual safety performance is more closely reflected in staff perceptions suggesting that frontline staff may be more aware than the leadership of actual patient safety challenges within their organization. Closing the perception gap between healthcare leaders and staff is critical to aligning the resources and strategies required to create a true culture of safety.