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  1. Poole, Susan MS, BSN, CRNI(R), CNSN, CIC


Benchmarking is the process of comparing the cost, cycle time, productivity, or quality of a specific process or method to that of another method that is widely considered to be an industry standard or best practice. The result is often a business case for making changes to make improvements. Benchmarking in the specialty of infusion therapy can be used to validate an infusion alliance. This article's focus is identifying the problem areas, comparing them with successful infusion alliances, and demonstrating how to collect and interpret the data for success.