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emotional intelligence, nursing, palliative care



  1. Codier, Estelle PhD, RN
  2. Muneno, Lynn RN
  3. Freitas, Elizabeth MS, RN, OCN, ACHPN


Nursing research on emotional intelligence suggests a vast potential for this new concept to improve nursing performance, retention, and burnout prevention. The purpose of this article was to (1) summarize the findings of nursing research in emotional intelligence to date, (2) provide a case study exemplar of the use of emotional intelligence abilities in the oncology/palliative care setting, and (3) illustrate the importance of emotional intelligence abilities to patient care, team relationships, and nurse self-care in the oncology/palliative care setting.