Keywords

emergency department, financial characteristics, operational variables, patient characteristics, uncompensated care

Authors

1. Rotarius, Timothy PhD, MBA
2. Liberman, Aaron PhD
3. Cortelyou-Ward, Kendall PhD
4. Oetjen, Dawn PhD
5. Oetjen, Reid PhD

Abstract

This research effort provides a brief picture of the operational, patient, and financial patterns of the multiple emergency departments of a large hospital system located in the southeastern United States. The results are presented anonymously as a descriptive case study. A multifaceted strategy is presented to assist hospital leaders as they strive to ensure the survivability of their emergency departments in this era of high uncompensated care.