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Authors

  1. Pines, Eula W. PhD, DNP, RN, PMHCNS, BC
  2. Rauschhuber, Maureen L. PhD, RN, RNC
  3. Cook, Jennifer D. PhD, CNS, BC
  4. Norgan, Gary H. PhD, RN
  5. Canchola, Leticia MSN, RN
  6. Richardson, Cynthia MSN, RN
  7. Jones, Mary Elaine PhD, RN

Abstract

To manage interpersonal conflict, nursing students need evidence-based interventions to strengthen stress resiliency, psychological empowerment, and conflict management skills. A pilot 1-group, pre-post-design, 2-semester intervention used simulated experiences to enhance these skills with 60 undergraduate nursing students. Findings suggest that integration of conflict resolution skills throughout the curriculum, with repeated opportunities to practice using a variety of styles of conflict management in relation to situational factors, may be beneficial to prepare students for the challenges of today's healthcare environment.