Buy this Article for $10.95

Have a coupon or promotional code? Enter it here:

When you buy this you'll get access to the ePub version, a downloadable PDF, and the ability to print the full article.


  1. Young, Staci A. PhD
  2. Azam, Laila S. MBA
  3. Meurer, John R. MD, MBA
  4. Hill, Renee S. MPH
  5. Cui, Chen BA


Purpose: To elicit the perspective of patients with type 2 diabetes, specific to communication with providers and health care teams.


Methods: We conducted 21 focus groups with 115 adults in Midwestern primary care, endocrinology, and bariatric surgery clinics. Facilitators analyzed the transcripts using an iterative coding method.


Results: The themes of encouragement and motivation, relationship building, compassion, and communication preferences highlighted effective strategies consistent with the core components of patient-centered care.


Conclusions: Patients and providers benefit from systems in which patients are efficiently and compassionately supported in self-management within their abilities and in partnership with their support networks.