Authors

  1. Cantu, Kathy MSN, RN, CEN, NEA-BC
  2. Batcheller, Joyce A. DNP, RN, NEA-BC, FAAN

Abstract

The chief nursing officer (CNO) is a critical senior executive in a hospital and serves as the architect of patient care. Recruiting, hiring, and on-boarding a new CNO present a challenge for any facility. Stakes are higher when the facility is replacing a CNO in the midst of its Magnet redesignation. How does a facility ensure success under these circumstances? This case study demonstrates how one organization was successful in meeting this challenge.