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Authors

  1. Harper, Mary G. PhD, RN-BC
  2. Aucoin, Julia DNS, RN-BC, CNE
  3. Warren, Joan I. PhD, RN-BC, NEA-BC, FAAN

Abstract

A common question nursing professional development (NPD) practitioners ask is, "How many NPD practitioners should my organization have?" This study examined correlations among facility size and structure, NPD practitioner characteristics and time in service, and organizational outcomes. Organizations with a higher rate of NPD full-time equivalents per bed had higher patient satisfaction with nurses' communication and provision of discharge instruction on their HCAHPS (Hospital Consumer Assessment of Healthcare Provider and Systems) scores.