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GENERAL PURPOSE: To provide information about AE, its challenges in the workplace, and how to address it using the CARING framework. LEARNING OBJECTIVES/OUTCOMES: After completing this continuing-education activity, you should be able to: 1. Recognize how AE affects the workplace. 2. Illustrate the CARING framework and how it promotes workplace wellness.


1. The American ideology of happiness influences nurses due to its effect on


a. development of poor coping mechanisms.


b. successful academic preparation of new nurses.


c. the ability to overcome challenges using exceptional skills.


2. The literature reveals that AE


a. associates recognition with considerable time and effort.


b. stems from poor self-esteem and insecurity in childhood.


c. is rooted in an overall generalized sense of entitlement.


3. AE suggests that if a student fails, the fault lies


a. with the student's effort and competence.


b. with the curriculum and talent within the institution.


c. with the focus and aptitude of the student.


4. Which isn't one of the three main causes of AE cited by the authors?


a. student protest


b. strong encouragement of achievement


c. a cultural shift of the burden of responsibility


5. Research about AE suggests that achievement has been


a. delegitimized in education.


b. promoted by communicating expectations.


c. focused on by educators by promoting success.


6. Educators can promote AE


a. by promoting a model of self-regulation.


b. through grade inflation.


c. by supporting self-efficacy.


7. According to the literature, one reason for AE issues in education is due to


a. lack of senior faculty support of junior faculty.


b. dissatisfaction with compensation.


c. a profound disengagement of faculty from students.


8. Current literature about AE demonstrates that new nurses


a. are scoring higher on self-confidence measures.


b. have superior resolve leading to increased job satisfaction.


c. have particular orientation needs that aren't being addressed.


9. Research found a positive correlation between AE and workplace entitlement, which can cause


a. decreased job satisfaction.


b. increased frustration with institutional policies.


c. an absence of an idealistic vision.


10. What's the relationship between AE and work orientation?


a. inverse


b. positive


c. no relationship


11. A characteristic associated with the millennial generation is that they


a. value honesty, organizational loyalty, and conformity.


b. lack the willingness to work hard.


c. have a commitment to idealistic corporate vision and values.


12. Which is an example of entitled clinical behavior?


a. multitasking and prioritizing necessary tasks


b. avoiding participation in basic patient care such as bathing


c. assisting other nurses when available


13. To examine the challenges in the changing face of nursing practice, start with understanding


a. the childhood and culture of new graduates leading to their entitlement.


b. how new nurses expect the workplace to treat them.


c. why new graduates select nursing as their career.


14. A study found that the problem with solely emphasizing the virtues of becoming a nurse is that it can


a. change to obsession over time leading to burnout.


b. de-emphasize the knowledge, skill, and experience required within nursing practice.


c. inhibit the motivation to continue education.


15. Which of the following isn't identified as a skill that needs to be taught by managers and educators?


a. time management


b. independent decision-making


c. organizational culture


16. Which statement about the CARING framework is accurate?


a. It focuses on six essential behaviors for coping with the mental demands of daily work.


b. It guides educators, managers, and mentors in communicating effectively with millennials.


c. It provides new graduates with skills needed to advance their careers.


17. In which phase of CARING does a person engage in a planning process for developing well-being?


a. Acting and Reflecting


b. Intentionality


c. Navigation


18. One strategy to implement the CARING framework to help new nurses gain a sense of understanding and meaning of their experience, and a sense of control over their emotions is


a. personalization of beliefs.


b. expressive gratitude journaling.


c. cognitive behavioral therapy.