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Keywords

MULTICULTURAL EDUCATION, INTERACTIVE TRAINING, HISPANIC PATIENT CARE

 

Authors

  1. Schitai, Amit

Abstract

Healthcare providers have a new tool for navigating the challenges of cross-cultural communication when treating Hispanic patients: CHISPA e-learning environment. CHISPA, which means "spark" in Spanish, stands for Caring for the Hispanic Patient Interactively: Simulations and Practices for Allied Health Professionals. It is a computer-based training program that provides solutions to both cultural and linguistic barriers to care. The program allows users to interact with Hispanic patients in realistic patient-care scenarios and receive feedback on their choices, along with a wealth of information on cultural variables, advice on overcoming language barriers, and language exercises to facilitate learning medical terms and expressions in Spanish.