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return on investment, training costs, training evaluation, training measurement



  1. Wagner, Richard J. PhD
  2. Weigand, Robert J. MA


Measuring the value of any training intervention has long baffled trainers and managers alike. Complex models for calculating the return on investment offer little help in attempting to measure the results of these programs. Unfortunately, while the difficulty in measuring these programs has not lessened, the need to justify training costs in the health care field has increased dramatically. In this article, the authors offer a perspective of how 1 hospital dealt with this complex issue and offer a guide for a simpler approach to measuring the value of training programs that can be used by trainers and managers without resorting to complicated formulas.