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Hospice Administration Manual


J. C. Syer, E. M. Deady. St. Louis, MO: Mosby. 2004. 300 pp. $229. (800) 325-4177.


All hospices must have a current and customizable manual of policies and procedures, not only for management and administration but to enable organizations to comply with regulatory and/or accreditation standards. Hospice Administration Manual is written in a policy format commonly used in healthcare organizations and includes 135 policies and procedures. A CD-ROM includes all policies and procedures in the Manual and a policy "constructor" to assist agencies in preparing new policies and procedures in the correct format.


It also addresses and cross references all regulatory and accreditation standards for major governing organizations: Joint Commission on Accreditation of Health Care Organizations (JCAHO), Community Health Accreditation Program (CHAP), National Hospice and Palliative Care Organization (NHPO), and Medicare Conditions of Participation.