Authors

  1. Kingston, Eileen BSN, RN, MPA
  2. Hale, Suzanne MSN, RN
  3. Siemsen, Stephanie MSN, RN
  4. Benzel, Heather MSN, RN
  5. Makowski, Kimberly BSN, RN
  6. Woods, Sandra Schlup DNP, MA, RN
  7. Struwe, Leeza PhD, MSN, RN
  8. Cohen, Marlene Z. PhD, RN, FAAN

Abstract

Two primary care clinics in rural and urban settings implemented a 9-hour nursing shift schedule. The purpose of this project was to use a quasiexperimental mixed-methods research design to assess outcomes for a 1-year implementation of nursing staff maintaining 9-hour shifts. Pre- and postdata were collected before and after implementation. The rural clinic demonstrated significant improvements in nurse satisfaction, overtime, compensatory time, and postacute follow-up. The urban facility showed significant decreases in sick leave. Patient satisfaction scores did not show significant changes for either clinic.