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  1. Friese, Christopher R. PhD, RN, AOCN, FAAN
  2. Mendelsohn-Victor, Kari MPH
  3. Medvec, Barbara R. DNP, RN, NEA-BC
  4. Ghosh, Bidisha MS
  5. Bedard, Louise MSN, MBA
  6. Griggs, Jennifer J. MD, MPH, FACP, FASCO
  7. Manojlovich, Milisa PhD, RN, FAAN


OBJECTIVE: The aim of this study was to examine the factors influencing job satisfaction of nurses, physicians, and advanced practice providers in ambulatory oncology settings.


BACKGROUND: Job satisfaction is essential to clinician well-being and quality of care.


METHODS: In 2017, clinicians from 29 ambulatory medical oncology practices completed anonymous paper questionnaires that examined job satisfaction, clinician-to-clinician communication, and perceptions of patient safety. Linear regression, adjusted for clustered observations, examined the relationship between job satisfaction, clinician communication, and patient safety perceptions.


RESULTS: Of 280 respondents (response rate of 68%), 85% reported that they were satisfied or very satisfied with their current position. Patient safety and accuracy of clinician communication were positively and significantly associated with job satisfaction.


CONCLUSIONS: Although most surveyed clinicians were satisfied, 15% were dissatisfied and reported communication and safety concerns. Leadership efforts to strengthen clinician communication actions and develop positive safety cultures are promising strategies to promote clinician well-being and high-quality cancer care.