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  1. Dawson, Carrie BSN, RN
  2. Aebersold, Michelle MSBA, RN
  3. Mamolen, Nancy MSN, RN
  4. Goldberg, Janet MSA, RN
  5. Frank, Cathy BA


University of Michigan Health System underwent a number of reduction strategies in the early 1990s to address the rising costs of healthcare. By 2001, an analysis revealed that these strategies negatively impacted employee satisfaction and patient care. A team of nurse managers was charged with redesigning the current support structure for nurse managers. The team conducted an analysis of the current situation and designed a new model called the Michigan Leadership Model comprising both administrative and leadership support positions.