Authors

  1. Dean, Caress A. PhD, MPH
  2. Liu, Echu PhD, MBA
  3. Wiltshire, Jacqueline PhD, MPH
  4. Elder, Keith PhD, MPH, MPA

Abstract

This study examined satisfaction with and confidence in understanding health insurance use among Blacks and Hispanic Americans with ambulatory care-sensitive conditions. Using the 2013-2016 Health Reform Monitoring Survey data sets, descriptive statistics and ordinary least-square regressions estimated the association between satisfaction and confidence scores and racial or ethnic groups with ambulatory care-sensitive conditions. Compared with their White counterparts, Black ([beta] = -.13; 95% confidence interval [CI], -0.19 to -0.06) and Hispanic ([beta] = -0.41; 95% CI, -0.48 to -0.33) participants' standardized confidence scores were significantly lower. Research is needed to identify factors that may enhance this population's confidence level.