Authors

  1. Black, Amy CAE

Article Content

The Case Management Society of America (CMSA) supports the professional growth of our members and the entire case manager community throughout their career with the CMSA Career and Knowledge Pathways. Each destination in a case manager's career is a critical step in their educational journey, with each step building upon the previous, creating a pyramid of knowledge and skills to support success. From foundational knowledge with the CMSA Standards of Practice for Case Management to advanced skill sets with the CMSA Integrated Case Management Training Program, CMSA is here to help at every destination and every moment in between.

 

Case management is a growing health care profession, with a presence in every delivery setting. Early in the development journey is the need for proficiency and practical experience. However, according to industry surveys, professionals moving into case management positions typically do not have access to adequate orientation and training. They often "learn on the job" and are not exposed to the knowledge and skills needed to onboard quickly and be as effective as they can be in serving their patients and clients.

 

CMSA is excited to launch a new program to fill this learning gap with a CM boot camp offering for case managers looking to expand their skills and real-life experience quickly and effectively. The term "boot camp" originated from the military's requirement for intensive, short-term training. CMSA's boot camp will provide an immersive and focused opportunity to grow and enhance the novice case manager's skills through a three-part structure.

 

Here is a road map of the CMSA CM Boot Camp journey:

  

Your Professional Footprint: Here, participants will learn what professionalism entails and how the Standards of Practice and Code of Ethics of case management define the work. Deep dives into client-patient interactions, communication styles, and motivational interviewing allow participants to practice using real-life situations and use the support of the class to learn and hone their skills.

 

Regulations and Legislation: Next, case managers will dig into the regulatory and legislative mandates that affect the work of case management. Key focus areas include the CARES ACT, regulatory bodies, methods for reimbursement, workers' compensation case management, and key understanding of Department of Veterans Affairs, military, and Department of Defense approaches.

 

Case Management Process and Practice: The program finishes with a complete walk through of the case management process, identifying and practicing areas of key importance such as adherence, interdisciplinary roles, transition-of-care plans, and more. Here, learners will be exposed to new and emerging trends and enhance their experience through comprehensive case studies and activities.

 

A participant's guide will be available to support learning and retention, and each cohort will become another avenue for mentorship and resources to further expand the learning well beyond the program. If you have been a case manager for 5 years or less and are looking to change your area of practice or advance your professional growth, this course is for you!

 

CM Boot Camp is NOT hours of PowerPoint slides and lectures, but interactive exercises, role-play activities, and case studies that will provide real-life scenarios and practical application. You will leave this course prepared to take on new challenges with full confidence.

 

CMSA is committed to elevating the professional practice of case management, supporting case managers for success, and encouraging professionals to consider case management as their profession. The CMSA CM Boot Camp experience will help deliver on all three.

 

The Journey Is Ongoing and Never Really Over

Case managers are lifelong learners, and CMSA supports the case manager not only early in their career but also throughout with the Career and Knowledge Pathways. CMSA brings educational programs that provide innovations and best practices, helping case managers stay on top of trends and provide CEs to support accreditation. Visit http://www.cmsa.org to find out more and find out the next destination in your professional development journey.