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business, business coalitions, employers, patient-centered care, value-based purchasing



  1. Webber, Andrew BA
  2. Mercure, Suzanne BA


Employers influence healthcare delivery. Two spheres of influence include (i) what is done at each worksite and by each employer (plan design and communications as well as health plan contracting) and (ii) what is done collectively in both private and public sectors to address performance and to encourage the physicians to adopt practice changes. The need for change toward patient-centered care is the subject of this article.