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Keywords

Clinical decision making, Clinical decision support, Point-of-care system, User study

 

Authors

  1. CHIN, ELIZABETH F. RN, MS, ANP
  2. SOSA, MARY-ELIZABETH RN, BSN
  3. O'NEILL, EILEEN S. PhD, RN

Abstract

For a technology to be implemented successfully, it must be thoroughly tested by the stakeholders who will use it in practice. This article reports on the user testing of the Nurse Computer Decision Support working prototype. Ten acute care nurses with varying levels of education and experience participated in the testing. The study's protocol consisted of a series of tasks requiring the participants to use the system while solving patient problems. Both quantitative and qualitative data on usability, ease of navigation, and nurse satisfaction were collected. The nurses ranked usability and ease of navigation highly. Nurses were excited about the system's clinical potential and felt that it would be useful to all practitioners regardless of experience. Testing the system in an actual clinical setting is the next step, but it is clear that the system has extraordinary potential to improve clinical decision making and patient outcomes.