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asthma, continuing education, health professional, telephone intervention



  1. Boutin, Helene MSc
  2. Robichaud, Patricia BSc
  3. Valois, Pierre PhD
  4. Labrecque, Manon MD, MSc


The objectives of this study were to evaluate the effect of a continuing education activity on the clinical evaluation and advice provided by nurses working for a telephone triage service with an asthmatic client base, and to measure the number of referrals to Asthma Education Centers (AECs). The results suggest a positive impact on the quality of the telephone intervention in the short term, but this was not sustained over time. Few patients were referred to an AEC.