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Keywords

limit setting, managerial techniques, using time wisely

 

Authors

  1. Davidhizar, Ruth RN, DNS, ARNP, BC, FAAN

Abstract

Managers must have many skills, among which is the ability to carefully select which challenges and issues should be responded to and which should be better left alone. A wise manager listens to the troubles of staff and concerns in the workplace and then selects which problems to respond to and when. Sometimes, "We don't want to go there" is the appropriate reaction and limits further conversation and energy on the topic. Because the statement cuts others off, it is important to use this phrase with deliberation and tact.