Keywords

hierarchical regression, hospital nurses, nursing care quality, personality

 

Authors

  1. Teng, Ching-I PhD
  2. Hsu, Kuang-Hung PhD
  3. Chien, Ruey-Cherng MA
  4. Chang, Hao-Yuan DSN

Abstract

This study investigates the relationship between hospital nurse personality and care quality in Taiwan. Hierarchical regression analysis was applied to data for 192 pairs of nurses and patients. Analytical results are as follows: (1) nurse openness was positively correlated with patient perceptions of responsiveness and (2) nurse neuroticism was negatively correlated with patient perceptions of responsiveness, assurance, and empathy.