Authors

1. Mick, JoAnn M. PhD, MBA, RN, AOCN, CNAA, BC
2. Wood, Geri L. PhD, RN, FAAN
3. Massey, Robert L. PhD, RN, CNAA

Abstract

With only 175 reports submitted into an available close call reporting system during 2.5 years, the Good Catch Program was implemented to promote 3 strategies: (1) changing terminology from "close call" to "good catch," (2) implementing an "end-of-shift safety report," and (3) executive leadership sponsored incentives. The authors discuss the program and its positive outcomes in increasing potential error reporting.