Abstract
Elimination of racial/ethnic disparities requires cross-cultural knowledge about quality of care among vulnerable populations. This study used 3 existing data sets to identify quality indicator themes relating to healthcare concerns of African Americans, Latinos, and whites. Using a quality-of-care framework to organize and compare the themes across racial/ethnic groups, we found several unique and 9 common themes. The at-a-glance grid is useful in facilitating culturally competent caring processes in clinical practice.