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  1. Engelhardt, Joseph B. PhD
  2. Kisiel, Theresa NP
  3. Nicholson, Jeremy MSW
  4. Mulichak, Lori RN
  5. DeMatteis, James MD
  6. Tobin, Daniel R. MD


A strategic partnership between a nursing care coordination telephone support program and a home healthcare agency was evaluated. The study was supported by the Centers for Medicare and Medicaid. According to the results, the partnership was a clinically effective service that proved satisfactory to family caregivers, improved the use of community services, and reduced inpatient use and costs without affecting mortality.