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  1. Medland, Jacqueline PhD, RN
  2. Stern, Marcie MHA


This article describes a unique approach to advancing the competency of new managers in their formative stages of development. The model builds on traditional classroom and on-the-job training by employing the expertise of a dedicated coach. New managers benefit from coaching in ways similar with executives including improved interpersonal skills and performance, effectively making the transition into a manager role, and successful work-life integration. Coaching is emerging as an essential tool for new manager development.