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Authors

  1. Hendrich, Ann MSN, RN, FAAN
  2. Chow, Marilyn P. DNSc, RN, FAAN
  3. Goshert, Wendy S. BSc

Abstract

Mounting evidence describes inefficiencies in the hospital work environment that threaten the safety and sustainability of care. In response to these concerns, diverse experts convened to create a set of evidence-based recommendations for the transformation of the hospital work environment. The resulting Proclamation for Change, now endorsed by multiple health systems and professional and consumer organizations, cites patient-centered design, systemwide integrated technology, seamless workplace environments, and vendor partnerships as the cornerstones of transformational change.