Anne Dabrow Woods, DNP, RN, CRNP, ANP-BC, AGACNP-BC, FAAN, Chief Nurse of Wolters Kluwer, Health Learning, Research & Practice, asks JoEllen Frain, Human Resources Chair at Mayo Clinic, what it is that makes Mayo Clinic unique. In this clip from the webinar, A Candid Conversation with Mayo Clinic, we learn about Mayo Clinic’s ‘why’, and the relentless drive to make improvements for both patients and staff.