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Featured Articles

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  A Conceptual Idea to Improve Access in a Complex Health Care System

  Karen Homa MS

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  Assessment of Patient and Provider Satisfaction Scales for Project Access

  Elizabeth Ablah MA,Ruth Wetta-Hall MSN, MPH, RN,Charles A. Burdsal PhD

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  Inpatients' Ratings of Care in 5 Common Clinical Conditions

  Sabina B. Gesell PhD,Robert J. Wolosin PhD

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  Measuring Performance Improvement: Total Organizational Commitment or Clinical Specialization

  Aleece Caron PhD,Paul Jones PhD,Duncan Neuhauser PhD,David C. Aron MS, MD

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  The Structure, Processes, and Outcomes of Banner Health's Corporate-wide Strategy to Improve Health Care Quality

  Bradford Kirkman-Liff DrPH

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  Transactional Versus Transformational Style of Leadership-Employee Perception of Leadership Efficacy in Public and Private Hospitals in Kuwait

  Faten Fahad Al-Mailam DPA, MHA

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  Tukey's Control Chart

  Farrokh Alemi PhD